Privacy Policy – SSC Agency
At SSC Agency, your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website www.sscagency.ae and our services. Please read this policy carefully to understand your rights and how we handle your information.
1 – Information We Collect
We may collect different types of information in the following ways:
a) Personal Information You Provide Directly:
Name, email address, phone number, and company details when you contact us or request our services.
Payment details for billing and invoicing (processed through secure third-party providers).
Content you submit, such as project requirements or files shared with us.
b) Automatically Collected Information:
IP address, browser type, operating system, and device information.
Usage data such as pages visited, time spent, and navigation patterns.
Cookies and similar tracking technologies.
c) Information from Third Parties:
Data from marketing partners, analytics providers, or publicly available sources.
2. How We Use Your Information
SSC Agency may use your information for the following purposes:
To provide, operate, and improve our services.
To respond to inquiries, requests, or customer support needs.
To send updates, service notifications, and promotional offers (with opt-out options).
To analyze website performance and enhance user experience.
To comply with legal obligations and enforce our Terms & Conditions.
3 – Legal Basis for Processing
If you are located in the European Economic Area (EEA), we rely on the following legal bases:
Consent – when you opt in for newsletters or marketing.
Contract – when we process your data to deliver requested services.
Legal Obligation – when data is required for compliance with the law.
Legitimate Interests – when processing is necessary for business operations, security, or analytics.
4 – Sharing of Information
We do not sell or rent your personal data. We may share your information with:
Trusted Service Providers – such as hosting companies, analytics tools, payment processors, or email services.
Business Transfers – in case of a merger, acquisition, or sale of assets.
Legal Requirements – if required by law, regulation, or government request.
All third parties are required to protect your information and use it only for the services we specify.
5 – Cookies and Tracking
SSC Agency uses cookies, web beacons, and analytics tools (such as Google Analytics) to enhance your experience.
Cookies help us understand user behavior, track website performance, and deliver relevant ads.
You can control cookies through your browser settings or reject non-essential cookies.
6 – Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy.
Project-related data may be stored for record-keeping, invoicing, or legal obligations.
When data is no longer needed, we securely delete or anonymize it.
7 – Data Security
We use SSL encryption, firewalls, and secure hosting to protect your information.
Access to personal data is restricted to authorized personnel only.
While we take industry-standard precautions, no online transmission is 100% secure.
8 – International Data Transfers
If you are located outside of [Your Country], your information may be transferred and processed in countries where our servers or service providers operate.
We ensure that international transfers comply with applicable data protection laws (e.g., GDPR Standard Contractual Clauses).
9 – Your Privacy Rights
Depending on your jurisdiction (e.g., GDPR in Europe, CCPA in California), you may have the following rights:
Access your personal data.
Request corrections or updates.
Request deletion of your data (“Right to be Forgotten”).
Restrict or object to processing.
Request a copy of your data in portable format.
Opt out of marketing communications.
10 – Children’s Privacy
Our services are not directed toward children under 16 (or relevant age under local law).
We do not knowingly collect personal data from children. If we discover such data has been provided, we will delete it immediately.
11 – Third-Party Links
Our Site may link to external websites. We are not responsible for the privacy practices or content of these third-party sites.
We encourage you to review their privacy policies before providing any personal information.
12 – Updates to this Privacy Policy
SSC Agency may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Effective Date.”
Continued use of our Site and services after updates indicates acceptance of the revised policy.
13 – Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how SSC Agency handles your data, you can contact us here.